Sunday, April 19, 2009

Should Be A Case Study

It was Saturday April 11, 2009 at 9:10 AM in the picture above. I was talking on my BlackBerry device to a technician in Indianapolis about trouble with my Woodmizer sawmill. The hydraulics weren't performing up to standard as friends and I milled a 3,000 pound white oak log.

After I described the problem and answered a few questions, the technician diagnosed the problem as most likely a weak battery. I replaced the battery and we were milling again at 10:20 AM at normal performance.

Throughout 15 years of operating this brand of sawmill, I've related to many friends how the Wood-Mizer company should be a Harvard Business Review case study about starting a business, product development, sales, and customer service. This company began in the U. S. around 27 years ago by a Polish immigrant who grew his idea and mill design into a company that has manufactured and distributed 40,000 sawmills to 110 countries.

See the pictures below how friends and I continued sawing and produced quartersawn lumber.

Have a good week!


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